Terms and Conditions

General Terms and Conditions Bed and Breakfast Reijmerstok

Welcome to Bed and Breakfast Reijmerstok!

We ask you to familiarize yourself with these general terms and conditions.

By making a reservation, these general terms and conditions apply.

Main guest

The person who has made a reservation at Bed and Breakfast Reijmerstok via a contact form, email or telephone contact.

The main guest is 18 years or older, is responsible for his or her fellow guests and has a permanent place of residence or abode.

Administrator

The person who manages Bed and Breakfast Reijmerstok as owner or on behalf of the owner.

Third parties

Any other legal entity that is not a guest, manager or owner.

Contact & Reservations

Via our website, by sending an email to: info@bed-en-breakfast-reijmerstok.nl or by calling telephone number: +31 (0)6 57248448

Cancellation

The revocation or cancellation of the definitive reservation within the applicable period.

You are responsible for arranging your own cancellation and/or travel insurance.

Stay

The entire period between check-in and check-out.

Contact details

Bed and Breakfast Reijmerstok

Marguerite van Rooden

Brede Hoolstraat 13

6274 NG Reijmerstok

tel.: +31 (0)6 57248448

Website: https://www.bed-en-breakfast-reijmerstok.nl

E-mail: info@bed-en-breakfast-reijmerstok.nl

1. General

1.1 Bed and Breakfast Reijmerstok is described on the websites: https://www.bed-en-breakfast-reijmerstok.nl, booking.com and https://www.bedandbreakfast.nl

These websites have been compiled with the greatest care, but there may be differences between the text and/or photos presented on the website and the actual situation at Bed and Breakfast Reijmerstok at the time of the visit by our guests.

No rights can be derived by guests from such differences.

1.2 The room is suitable for 2 persons. In consultation, a baby bed or sleeping chair can be added.

Pets are welcome provided they do not lie on the bed or couch.

1.3 On the day of arrival, the room is available from 16:00 and you can come to us until 21:00. If you cannot be present at the indicated time, please let us know as soon as possible.

​​In connection with the cleaning of the room, you must vacate it no later than 10:00 am on the day of departure, unless otherwise agreed.

1.4 Breakfast is served between 08:00 and 10:00 in the room. In good weather you can have breakfast outside on the terrace. Different times for breakfast can be discussed in consultation.

Our breakfast is without cold cuts. You can indicate dietary requirements when you make your reservation. We do not have a separate kitchen or cutting boards for foods that are allergic to food, so if this is required, we cannot provide breakfast.

1.5 The studio has a private bathroom with shower, washbasin with hot & cold running water, toilet and includes the use of linen and towels.

The kitchenette in the studio is simply furnished with a kettle, Nespresso machine, a hotplate, cooking utensils, crockery and cutlery.

1.6 You can park your car on the premises and this is entirely at your own risk.

1.7 You can park your bicycles in our bicycle shed. It is not permitted to have bicycles in your room.

1.8 The private areas may not be entered by guests.

We expect guests to follow instructions from the owner or manager.

The owner or manager may deny guests access to Bed and Breakfast Reijmerstok with immediate effect in the event of a violation of these General Terms and Conditions or in the event of inappropriate behaviour, without further notice or statement of reasons and without refund of the accommodation costs.

We expect guests of Bed and Breakfast Reijmerstok to adhere to the house rules and the general terms and conditions.

2. Prices

2.1 The studio prices are listed on our website.

These include VAT (9%), but exclude tourist tax (children up to 6 years are free). Final cleaning, bed and bath linen, gas, water and electricity and Wi-Fi are included. Breakfast can be booked separately per person.

It is possible to book a sleeping chair and/or cot, so that the studio can be shared with a maximum of two children or one adult.

2.2 The prices do not include the costs of cancellation and/or travel insurance and/or other costs.

2.3 Prices of Bed and Breakfast Reijmerstok are always without obligation and are subject to interim changes.

2.4 All information on our websites is deemed to have been provided in good faith and is always subject to interim adjustments.

Bed and Breakfast Reijmerstok is not bound by obvious errors on its websites.

3. Reservation and payment

3.1 Reservations can be made via the website, but also by email or telephone.

3.2 If you make a reservation, you will receive an email message. Check the details of your reservation carefully. You must make a (down) payment within 24 hours after confirmation of your reservation.

After payment of the balance you will receive a final confirmation of your reservation. If no payment is received within 24 hours, the reservation will be cancelled.

After your payment is received, the booking is final. You will receive a confirmation email of your reservation.

3.3 If you submit a reservation request by email or telephone, we will contact you as soon as possible with the relevant details and availability.

You must check and confirm this information within 1 hour. If we have not received confirmation from you after 1 hour, the reservation request will be cancelled immediately. This is to prevent disappointment of other guests.

4. Cancellation Policy

4.1 When a definite reservation has been made and confirmed, the following applies to cancellation of that reservation:

- Cancellation more than 14 days before the arrival date is free of charge.

- In case of cancellation between 14 days and 48 hours before the arrival date, we will charge 50% of the accommodation costs.

- If you cancel within 48 hours before the arrival date or if you do not show up, we will charge the full cost of your stay.

-If you cancel your stay before the departure date, the full cost of the stay and any breakfast costs and additional costs (extra cleaning, bed and/or bath linen) will be charged.

When a definite reservation for a room or holiday home has been made and confirmed through another online channel such as www.booking.com, the guest must cancel this reservation through the online channel where the reservation was originally made.

In case of cancellation, the costs of our payment processor will be deducted from the amount paid. These costs depend on the payment method. In order to possibly qualify for a refund of the amount paid, you must inform us of the cancellation as soon as possible by e-mail or telephone.

After consultation, the agreed amount will be transferred to you as soon as possible, but no later than within 14 days.

4.2 Bed en Breakfast Reijmerstok can only cancel the reservation agreement in the following cases: in the event of force majeure, natural disaster, extraordinary weather conditions, fire, death of the owners or family, hospitalization or unannounced sale or in the event of a double booking (we use multiple booking platforms, which may result in a double booking).

In each of these cases, the owner will provide the guest with an alternative offer as soon as possible.

If this is not possible or if the guest does not accept the offered alternative, the full amount will be refunded.

Any other damage resulting from the termination will not be reimbursed by the owner.

5. Complaints

5.1 We try to make your stay as pleasant as possible. Despite our best efforts, it is still possible that you have a complaint or comment. In order to be able to resolve this properly, we ask you to make this known to us as soon as possible on site, by email or by telephone.

The owner's administration is decisive in case of mutual disagreement unless the guest can prove otherwise.

6. Liability

6.1 Bed and Breakfast Reijmerstok cannot be held liable for any damage suffered by the guest or third parties as a result of staying in the room in question; the guest indemnifies Bed and Breakfast Reijmerstok against any claims in this regard.

Bed and Breakfast Reijmerstok is not liable for disruptions in and around the accommodation, such as disruptions and failures of power, WiFi, water supplies and technical installations, as well as unannounced or untimely announced construction and/or road works in the vicinity of Bed and Breakfast Reijmerstok.

6.2 Bed and Breakfast Reijmerstok accepts no liability for loss, theft, damage or accidents caused to persons and/or goods during or as a result of the stay in the relevant room of Bed and Breakfast Reijmerstok.

6.3 The main guest named in the booking confirmation is responsible for the orderly running of the room(s) in question.

The belongings must be handled with care and the room must be left tidy and decent.

Any breakage or damage must be reported immediately to the owner by the guest.

Any repair and/or replacement costs must be reimbursed by the guest immediately to the owner upon first request.

If it turns out after checking out that items have been left behind broken and this has not been reported to the owner, you will still be billed for the repair and/or replacement costs incurred.

7. Safety

7.1 For your own safety and that of Bed and Breakfast Reijmerstok, it is prohibited to smoke or use open fire inside the rooms.

Smoking is only allowed in the garden and outside areas around Bed and Breakfast Reijmerstok. Cigarette butts are to be cleaned up by the guest.

The misuse of fire/extinguishing equipment or the disabling of the smoke detector is not permitted.

7.2 Other facilities on the premises must be used with care and in accordance with their intended purpose by guests.

The safety of any small child must be guaranteed by the parents or guardians.

8. Final provision

8.1 Unless otherwise provided in rules of private international law, the present conditions are exclusively governed by Dutch law. Non-Dutch speaking guests are deemed to agree to the general conditions.

8.2 All disputes arising from the user agreement or these terms and conditions will be settled in the first instance by the competent court in the Netherlands, unless the rules of private international law provide otherwise.

8.3 Neither party may transfer its rights and obligations to third parties unless otherwise provided in these terms and conditions.

8.4 If and to the extent that any provision in the user agreement and these terms and conditions proves to be void, the other terms and conditions shall remain in force and the void article shall be deemed to have been converted in such a way that it is brought into line with the apparent intentions of the parties.